Shipping policy

hipping Policy

KEEPCRZY provides free standard shipping on eligible orders within the contiguous United States.

We currently do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, other U.S. territories, APO/FPO/DPO addresses, military bases, P.O. boxes, private mailboxes, or international destinations.

A valid residential or commercial street address is required. Please review your shipping address carefully before placing your order.

Large fitness equipment may ship in multiple packages. Packages from the same order may arrive separately and on different days. Tracking information will be provided for each package when available.

Estimated standard transit time is 5–8 business days after shipment. Delivery times may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

If an order arrives with visible package damage or missing cartons, please keep all packaging materials and contact us promptly with your order number, package labels, photos, and tracking information.